Angeles Estates Terms and Conditions

Please read these terms and conditions carefully as you will be bound by them.


1.   General

Your contract is with Angeles Estates, located at 25 Maharlika Highway, Licaong, Science City of Munoz, Nueva Ecija.

The general terms and conditions herein and the Booking Confirmation constitute your contract with Angeles Estates and are further supplemented by the internal rules and regulations.

2.    Bookings

Bookings may be made by calling, texting, or emailing the contacts listed on the Angeles Estates website (www.angelesestates.com).

A nonrefundable deposit equal to one night stay must be made at the time of booking. Full payment must be made at the time of booking. We accept payment by online bank transfers (please call for details). For walk-in bookings, we also accept cash payments.

Once your booking has been successfully completed, a Booking Confirmation by email will be issued in respect of each room booked and sent to the email address you provide. You MUST produce our Booking Confirmation(s) upon check-in, together with your original valid photo identification document (NRIC, passport, driver’s licence or other identification card or document). If you do not receive your Booking Confirmation(s) within 24 hours from the time of booking, please call or send an email.

The 'Guest' named in the Booking Confirmation must be the person staying at Angeles Estates; otherwise we reserve the right to cancel the booking.

At all times during the booking process, you will be advised to ensure accuracy of your booking details (stay dates, room types, room rates, number of guest(s), Add-Ons like meals, laundry, extra party equipment). Angeles Estates will not be responsible or liable for errors in bookings.

Bookings are accepted subject to room availability.

3.  Room Rates

Room rates shown on the Angeles Estates website are charged on a per room per night basis. Meals are not included.

Room rates do not include service tax, service charge, VAT and/or other charges or tax subject to the requirements of the Republic of the Philippines. These will be charged at the prevailing rates.

Room rates and details are correct at the time of publication and are subject to change without notice.

4.  The following are not provided in our rooms:-

  • Room service, telephone, television*, air-conditioning*, radio, wardrobe, iron and ironing board, bathrobe, soap and towels*, mini-bar, tea or coffee making facilities. (Items with asterisks are available as add-ons.)
  • Additional or extra beds, pillows

Angeles Estates has a strict NO SMOKING policy. Failure to comply will entitle us to terminate your booking and you must leave the premises immediately.

5. Restrictions

You may not bring the following into our Hotels:

  • pets (except for registered guide dogs) or livestock
  • pillows, bed sheets, duvets or other items of bedding
  • any electrical appliances and/or equipment for heating and/or cooking purposes

Angeles Estates reserves the right to remove and/or confiscate any of the above items found in any room immediately without notice to you and to charge you for any costs incurred for taking such action.

Angeles Estates further reserves the right to ask you to leave the Hotel and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the room, the premises, the other guests, staff or any other persons or the reputation of Angeles Estates without any compensation and/or any reimbursement to you.

6.  Check-in and Check-out

Angeles Estates operates a strict check-in and check-out policy.

Booked rooms will be held for check-in from 3:00 pm until 3:00 am the following day of the scheduled check-in date, after which the booking will be deemed cancelled and Angeles Estates shall be entitled to release the booked room(s) for the remaining stay dates to other guests. No refunds will be provided for the cancelled booking.

A refundable key deposit may be required upon check-in to cover loss or damage of a new key issued.

Check-out time is 9:00 am. If you check-out beyond the stipulated time Angeles Estates reserves the right, without further notice to you, to charge you an additional one (1) night's stay at the then prevailing room rate or remove your belongings into the luggage storage facility and deny you further access into the room. Angeles Estates shall not be liable for any loss or damage to your belongings as a result of the action(s) taken.

7.  Changes and Cancellations

Bookings made are non-refundable.

Change of Guest name on your booking is allowed if made 3 days or more before check-in date. No changes regarding stay dates, room category, duration of stay may be made but you are entitled to cancel the booking and make a new booking with the Hotel, subject to availability, and to the terms of cancellation below.

Booking cancellations MUST be made at least 3 days before the scheduled check-in date.  A cancellation fee equivalent to a one-night stay applies for each Booking Confirmation cancelled. Any cancellation made less than 3 days from the scheduled check-in date will result in the total payment under that Booking Confirmation being forfeited irrespective of the number of stay dates remaining.

Unless otherwise expressly stated, no changes or cancellation will be allowed for promotional bookings. Please read the terms and conditions of the relevant promotion carefully.

8.  Optional Facilities

Angeles Estates operates a pay-as-you-use system of Add-Ons which gives the budget conscious the flexibility to purchase only the facilities or services you wish to use. For your convenience, the Add-Ons will be provided to you by the booking agent during your booking process for purchase.

9.  Damage

You are liable for any damage howsoever caused to the allocated room(s) or to the estate property by you or any persons in your party (whether or not staying at Angeles Estates) during your stay. Angeles Estates reserves the right to charge you for the damages and to commence legal proceedings against you without notice.

10.  Right to Refuse Accommodation

Angeles Estates reserves the right to refuse accommodation to any person(s) without any notice and terminate any booking without being liable for any refund or compensation for the following reasons: (a) the booking has been paid through fraudulent means; (b) the person checking in is not or cannot prove that he/she is the person named in the Booking Confirmation as permitted under the provisions of these Terms and Conditions

11.  Limitation of liability

Angeles Estates is responsible to provide the room(s) and Add-Ons stated in the Booking Confirmation(s) and according to these Terms and Conditions.  We do not accept any liability for failure to provide the services contracted or any of them due to circumstances beyond our control.

Angeles Estates is not in a position to guarantee Guest's safety against events including but not limited to accidents, death, acts of God, flood, riot, theft, or even acts of negligence. All activities have inherent risks to health and safety and Angeles Estates will not be responsible for any eventualities related to any activities or services booked.

Angeles Estates will not be responsible for loss or damage of property left in Guest's room and/or the property during Guest's stay. Guests are advised to obtain insurance to cover curtailment, and loss of luggage, personal effects, damages, personal injuries and money/valuable belongings.

12.  Copyright & Trade marks

The Angeles Estates website including applications, text, graphics, designs, audio and video clips, hotel and destination information and all other content thereon are the property of Angeles Estates and/or its content suppliers.

You may use this website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.

13.  Disclaimer

The Angeles Estates website, the services provided and all content thereon are supplied “as is” and “as available”. Angeles Estates provides no guarantee regarding the website and content. You are solely responsible for your use thereof.

While we will make every effort to ensure that the information on the Angeles Estates website is accurate and published in good faith, we do not warrant or represent its accuracy and disclaims to the maximum extent permitted by law all warranties expressed or implied by statute, custom or usage.

Angeles Estates will not be liable for any direct, indirect, consequential, punitive losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage to data), arising out of this website or the use thereof, or any errors, inaccuracies or omissions in the services or content provided howsoever caused.

14. Governing Laws

Your contract with Angeles Estates is governed by the laws of the Republic of the Philippines and any disputes shall be settled in the courts of that country.

15. Changes to the these Terms & Conditions

Angeles Estates reserves the right to cancel, amend or vary the arrangements and content featured on the Angeles Estates website and/or change or add to these Terms and Conditions at any time without prior notice.

End of Terms and Conditions